Technical Writing Specialist
Location: Pittsburgh , PA


The focus of this position is to research documentation requirements for existing and new products, develop documentation plans, and design and develop the documentation.

  • Will also test documentation against software to ensure technical accuracy and validity.
  • Will be an active participant on development team, which will include project planning, scheduling, attending team meetings, and interacting with other team members throughout the projects.
  • Research and gather functionality requirements.
  • Perform routine and basic analysis of user requirements and design of product function, feature, and feel.
  • Analyze identified problem areas and recommend revisions in function, feature, and/or feel to products.
  • Develop and write technical documentation to support software products.
  • Write from scratch various documentation materials including end-user manuals, installation manuals, product-specific manuals, specifications/systems guides, task-oriented on-line help, context sensitive on-line help, and status bar help.
  • Manage documentation development from creation, through review, sign-off, and production.
  • Test documentation against software to ensure technical accuracy and validity.
  • Participate in the creation of documentation standards, maintain standards, and ensure documentation meets established standards.
  • Review and provide feedback on documentation produced by other technical communicators to ensure compliance with documentation standards.
  • Provide consultation/assistance to other writers in solving/writing communication/design issues as needed.


  • BA/BS degree in writing, technical writing, or related field.
  • Technical writing experience with demonstrated competency in task-oriented software documentation, preferable for Microsoft Windows XP programs.
  • Strong technical writing skills in Microsoft Help.
  • Demonstrated knowledge of software documentation principles.
  • Strong formatting and desktop publishing skills, preferable in Microsoft Word.
  • Basic familiarity with software design principles and graphic user interface design principles, preferable Microsoft Windows XP.
  • HTML and PDF documentation.


Usability testing knowledge and specification writing is a plus.

Qualified Applicants should send resumes to:

Gina Shaffer

To apply for this job email your details to resumes@hiredemand.com

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